Terms & Conditions

Welcome to PHYSIOLOSOPHY LIMITED! These Terms and Conditions("Terms") govern your use of our website, https://physiolosophy.co.uk. By accessing or using our website, you agree to be bound by these Terms. Physiolosophy Limited is a UK-based company dedicated todelivering high-quality, evidence-based physiotherapy and Pilates services that integrate mind and body principles to support your health and wellbeing.

Please read these Terms carefully before engaging with ourservices. If you do not agree with any part of these Terms, we kindly ask thatyou refrain from using our website or booking services. Consent to Sessions andWebsite Use

Consent to Services

By booking and attending a session with PHYSIOLOSOPHY LIMITED, you confirm that:

·     You voluntarily consent to participate inphysiotherapy, Pilates, or related services provided.

·     You have disclosed all relevant medicalconditions, injuries, or concerns to your practitioner.

·     You understand that results may vary and thatparticipation is at your own risk.

·     You may withdraw your consent at any time by informing your practitioner.

Consent to Use of Website

By using our website, you agree to:

·    Comply with these Terms and all applicable laws and regulations.

·     Use the website for lawful purposes only and not misuse or attempt to access restricted areas or data.

·     Allow the use of cookies and basic analytics tools to help us improve the website (see our Privacy Policy for more information).

·      If you do not consent to these terms, please do not use our website or services. 

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of PHYSIOLOSOPHY LIMITED or its licensors. No part of this content may be reproduced, distributed, or transmitted without prior written permission.

User Obligations and Acceptable Use

Clients must provide accurate information during booking and attend sessions on time. Respect for staff, other clients, and studio equipment is required at all times. Sessions must not be recorded or redistributed. Late arrivals may reduce session time.

Disclaimer and Limitation of Liability

 The information provided on this website is for generalinformational purposes only. PHYSIOLOSOPHY LIMITED makes no representations orwarranties of any kind, express or implied, regarding the accuracy orreliability of the content. In no event shall PHYSIOLOSOPHY LIMITED be liablefor any damages arising from the use of this website.

Governing Law and Jurisdiction

 These Terms are governed by the laws of United Kingdom. Anydisputes arising under these Terms shall be subject to the exclusivejurisdiction of the courts in United Kingdom.

Indemnification

 You agree to indemnify and hold harmless PHYSIOLOSOPHYLIMITED from any claims, damages, or expenses arising from your use of thiswebsite or violation of these Terms.

 Modifications to These Terms

PHYSIOLOSOPHY LIMITED reserves the right to update or modifythese Terms at any time. Any changes will be posted on this page, and yourcontinued use of the website constitutes acceptance of those changes. If the changes aresignificant, we will make reasonable efforts to notify you by email or througha notice on our website.

Description of Services/Products

Physiolosophy offers personalised physiotherapy and Pilatesrelated examination.  physiotherapytreatments and Pilates sessions, which may include, either individually or incombination, the following therapeutic techniques:

·     Manual Therapy – Hands-on techniques for jointsand soft tissue mobilisation.

·     Acupuncture – The insertion of acupunctureneedles to alleviate pain and promote healing.

·     Electrotherapy – The use of electrical devicesto reduce pain and enhance recovery.

·     Taping – Application of therapeutic tape to supportjoints, muscles, and movement patterns.

·     Assisted Stretching – Guided stretching toimprove flexibility and mobility.

·     Sports Massage – Targeted soft tissue massage torelieve tension and enhance circulation.

These services are provided in either one-to-one or smallgroup settings, with each session tailored to your individual pace, goals, andphysical and medical condition(s). Physiolosophy prioritises a personalised,evidence-based approach to support your recovery, improve mobility andstrength, and enhance your overall well-being.

Paymentsand Refunds

Cancellations must be made at least 24 hours in advance orthe full session fee applies. Refunds are not offered for completed sessions. Packages are non-transferable and must be used within the validity period. Anydisputes will be resolved in line with UK consumer law.

 ZeroTolerance Policy

PHYSIOLOSOPHY LIMITED operates a strict Zero Tolerance Policy to ensure the safety, dignity,and wellbeing of all clients and staff.

We will nottolerate any form of:

·      Verbal abuse, including shouting,swearing, or threatening language

·      Physical aggression or anyinappropriate physical contact

·      Discrimination or harassment basedon race, gender, sexuality, age, religion, disability, or background

·      Sexually inappropriate behaviour orcomments

·      Persistent disregard for professional boundaries or instructions

·      Any client engaging in such behaviour will have their session immediately terminated and may be permanently refused future services. No refunds will be issued in such cases.

We reserve the right to report serious incidents to relevant authorities if necessary.

Contact Information

If you have any questions about these Terms, please contactus at:

info@physiolosophy.co.uk